Signs of Interaction
“Visual signs, representing of interaction affordances.” Flickr set by Timo.
Good Experience - Netflix bets big on the telephone experience
I contacted Netflix recently and after waiting on hold forever found the lack of email contact info irritating. I asked myself “does Netflix value my time?” Of course once I spoke to an agent things were resolved quickly. Double edged experience strategy?
Setting up a Nokia 6233 to send email in 78 easy steps!
Not quite as many required to setup my Nokia 6620, but damn. Syncing settings makes so much more sense.
A Cell Phone for Baby Boomers
Article on the handset/service design behind Jitterbug, a new mobile firm focused on the Baby Boomer market. Notable design choices: a dial tone when you open the phone and service is available; UI shrinks to fit the feature set chosen via web interface.
del.icio.us | articles interactiondesign mobile servicedesign
Leader has new view for unions - Chicago Tribune
IDEO doing work for a union. Interesting… “[At SEIU] we hired a design firm, IDEO, to help us think more thoughtfully about how we engage our members.”
Designing Interactions - Bill Moggridge
Wow, this looks like it’s going to be excellent. “Bill Moggridge introduces us to forty influential designers who have shaped our interaction with technology.” Interesting “living history” element to this project - the book includes video interviews.
del.icio.us | book ideo interactiondesign mobile servicedesign userinterface
Hello
John is currently thinking and designing in San Francisco.
Projects
Message Muni
A simple and forgiving text messaging service for San Francisco Muni arrival times.
DSButtons.com
DS Buttons are an invitation to play.
Collaborators
Adam DuVander
of WifiPDX and Simplicity Rules fame.
Josh Heumann
Polaroid alchemist extraordinaire.
Sean Madden
The Pixelnomad.
Name Redacted
Qué mysterioso.
Tom Watson
Stays up late over at 110am.